Privacy Statement and Cookies

Privacy Statement

Institute for Tourism and Development Lendava is aware of the importance of user privacy and therefore makes every effort to protect the confidentiality of its customers’ personal data. This Privacy Statement informs you of our privacy policy and the options available to you in collecting and using the information online. Our Privacy Statement is available at the bottom of each web page as part of the Bike pleasure website. We guarantee that all your data that you provide to us in any way will be unconditionally protected and handled in accordance with the Personal Data Protection Act, the General Data Protection Regulation (GDPR) and the Rules on the protection of personal data in the Institute for Tourism and Development Lendava, which regulate the processing of personal data, procedures and security measures, including liability and control in the process of their processing.

Collection of personal data

You can visit the Bike pleasure website without identification or providing any personal data. If we need your personal data to provide the services you request, or when you choose to provide personal data, we will handle such data in accordance with this Privacy Statement. On some pages, the entry of personal data, e.g. e-mail address, name, home or business address, telephone number etc. is a prerequisite for your order or inquiry to be processed. Users are solely responsible for the accuracy of personal data and contact information. The obtained contact data are used to establish contact with the user when necessary or when requested by the user. You may withdraw your consent to the processing of personal data at any time. In such a case, the Institute for Tourism and Development Lendava will take all necessary measures to process your request as soon as possible. We guarantee that all your data that you provide to us in any way will be unconditionally protected and handled in accordance with the Personal Data Protection Act and the General Data Protection Regulation (GDPR).

Use of personal data

The Institute for Tourism and Development Lendava uses your personal data for the purposes of carrying out your orders or requests, as well as for communicating with you: to answer your questions, provide promotional material and notification. Personal data and contact information are used exclusively for the purposes for which they were provided, in accordance with your consent. We will always inform you in advance about the collection of personal data and the reasons for this. In the event that we collect or use personal data for reasons other than those for which you provided such data, we will contact you to obtain your consent.

Protection of personal data

Institute for Tourism and Development Lendava is committed to protecting the data it obtains. Many security technologies and procedures protect against unauthorised access to, use and disclosure of data. If necessary, our web pages use SSL encryption, which increases the security of the transmission of sensitive data. In the Institute for Tourism and Development Lendava, data are stored on permanently controlled computer systems in controlled areas with limited access.

Transmission of personal data to third parties

Institute for Tourism and Development Lendava will not provide the personal data of its users to any third natural or legal person without the prior consent of the users. We reserve the right to use and disclose personal data for the purposes of compliance with legislation and legal requirements, use the data in court proceedings or for the purpose of protecting the rights and property of the Institute for Tourism and Development Lendava and its customers. In the case of cooperation with other companies that provide special services for the Institute for Tourism and Development Lendava, we may provide such companies with access to data necessary to meet their obligations. Providers of such services are contractually bound to protect such data and may use the data solely to carry out their work.

Retention period of personal data

The personal data provided will only be stored and used for as long as is necessary to achieve the purpose for which they were processed. After fulfilling the purpose of processing, we will delete your personal data or block access to such data. You may also request that we stop using your personal data for direct marketing purposes. In this case, we will properly prevent the use of your personal data for the purpose of direct marketing within 15 (fifteen) days.

Use of tracking technology

Institute for Tourism and Development Lendava collects information about your use of our website and online services. For example, our site analysis tool can retrieve information from your web browser about the website you accessed our site from, the type of browser and keywords you used to find us, the pages and information you viewed on our website and about the width and height of the window in your browser. With various tracking technologies, we can obtain information about the web pages you viewed, the links you selected and your other activities on our website. In addition, we also collect the standard data that the browser sends to each site visited, e.g. IP address, browser type and language, access time and web address.

Modifications of the Privacy Statement

The Privacy Statement was last updated in August 2021. The Institute for Tourism and Development Lendava may from time to time update the Privacy Statement in accordance with changes in its services or on the basis of user feedback. All changes to the Privacy Statement are posted on this page along with the date of the last change. In the event of major changes, we will notify you either by visible notice on the website or by direct notice.

Your questions and suggestions

If you have any questions, reservations or suggestions regarding the collection, use and transmission of private data, please send them to us via the online form or contact our Customer Support Centre.

Use of cookies

The underlying legal basis that applies in the territory of the Republic of Slovenia and that regulates cookies is the Electronic Communications Act (ZEKom-1; (Official Gazette of the Republic of Slovenia, Nos. 109/12, 110/13, 40/14 – ZIN-B, 54/14 – dec. of the CC 81/15 and 40/17). This Act brought updated rules regarding the use of cookies for storage or access to information stored on devices that you use to access our website.

Our website www.bikepleasure.com uses cookies to improve the use of the website and make it more enjoyable. Cookies may be stored in your computer’s browser, however, cookies are not viruses or harmful to your computer.

The manager of “cookies” (or provider) is the Institute for Tourism and Development Lendava, Registered office: Čentiba, Lendavska cesta 19, 9220 Lendava, who is also the operator of the website: www.bikepleasure.com.

A user of the www.bikepleasure.com website is any individual who visits our website.

A cookie is a small file, usually containing a sequence of letters and numbers, that is placed on a user’s computer when they visit a particular website. Each time you visit the site, the website will retrieve information about the stored cookie and identify the user. Cookies are important for the operation of websites, to improve the user experience. With their help, it is possible to analyse the traffic on the website, as well as enable advanced advertising techniques.

With the help of cookies, the provider obtains information on the use of the website and on certain characteristics of the user or the equipment with which the user accesses the website (e.g. separation between users, date of last visit, language settings, and other user settings on the website, screen resolution, type of web browser, etc.).

Our website uses the following cookies

We do not transmit the data collected with the help of our own cookies to third parties.

Your privacy and use of cookies

You always have the option to accept or decline cookies. Most web browsers automatically accept cookies, which you can change by setting your computer to decline cookies or to receive a warning before a cookie is saved. You can also block or delete cookies at any time. If you change or delete your browser’s cookie file, change or upgrade your browser or device, you will need to disable cookies again. The process for managing cookies varies from browser to browser.

You can view and manage cookies here (link: chrome://settings/content/cookies), and you can also disable Google Analytics tracking at the following link (https://tools.google.com/dlpage/gaoptout). You can also contact “customer support” in your browser to help you manage cookies.